Dolly Parton

Hey Jolene, let's talk! You can call, message, chat, even WhatsApp. And I'll always know if you're hanging around. Just please, don't take my man!
Delivering cloud telephony that keeps you talking.

XELION UNIFIED COMMUNICATIONS

Greatest hits

01 Make anywhere, anytime, any device working easy with communications on the go

02 Handle every customer query right every time with intelligent call routing and handling

03 Allow your customers to contact you how they choose with multiple channels including WhatsApp and Outbound SMS

04 Get a single customer view with easy CRM integration

05 Make life easy with seamless integration with Microsoft Calendar, contacts and Teams

The artist

Dolly Parton (aka Xelion) shines a light on the power of communication in your business. In one, all-inclusive and easy-to-use solution you get the very best of cloud voice and collaboration features to bring your customers and colleagues together, wherever they are.

• One, all-inclusive licence

• Easy to use and self manage

• Supports omnichannel contact

• Fully integrated with Microsoft Teams, Calendar, Contacts and Active Directory

• Can scale from simple cloud telephony to unified comms and contact centre needs

Just like Dolly, Xelion is confident and creative in what it delivers - an innovative communications platform for businesses that simply want to provide an easy way for their colleagues and customers to always stay in touch.

Tracklist

01 Administrative tools
02 Call hold and transfer
03 Call pickup
04 Click to dial
05 Global address book
06 Hunt groups and sequential ringing
07 In depth comms analysis
08 Microsoft integration
09 Mobile app
10 Presence and internal messaging
11 Softphone app
12 Video meetings
13 Wallboards and reporting
14 WhatsApp and SMS integration*
15 Voicemail to email

*WhatsApp licence and SMS bundles required